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Patient records go-live “success”– or a new NPfIT failure?
By Tony Collins John Goulston says the go-live of a new patient records system at his trust is a “success”. He should know. He’s Chief Executive of Croydon Health Services NHS Trust. He’s also chair of...
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MP calls for candour after Cerner NPfIT go-live at Croydon
By Tony Collins Richard Bacon, a long-standing member of the House of Commons’ Public Accounts Committee, has called on Croydon Health Services NHS Trust to be more open about problems it faces after...
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Top 5 posts on this site in last 12 months
Below are the top 5 most viewed posts of 2013. Of other posts the most viewed includes “What exactly is HMRC paying Capgemini billions for?” and “Somerset County Council settles IBM dispute – who...
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When “life and death” NHS IT goes down
By Tony Collins Almost unnoticed outside the NHS an email was circulated by health officials last weekend about a national “severity 1″ incident involving the Electronic Prescription Service, running...
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Dare anyone criticise this IT project – with the CEO as leader?
By Tony Collins Croydon Health Services NHS Trust has had mixed success with its go-live of the Cerner Millennium system. It is said to be a technical success but last week board members of the Croydon...
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NHS database: is it a top IT priority?
By Tony Collins It’s called the NHS database but the new “giant” medical records system is to be run by the Health and Social Care Information Centre, largely for the benefit of researchers. Though it...
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BT earns £1.3bn extra from “dismantled” NHS IT scheme
By Tony Collins The Department of Health paid BT £1.3bn more from the “dismantled” NHS IT contracts than the company first expected. In 2004 BT expected £2.1bn from its contracts under the NHS IT...
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CEO and CIO resign after troubled EHR go-live
By Tony Collins At the foot of the Blue Ridge Mountains, Georgia, in America’s deep south, about 70 miles from Atlanta, is Athens . It was named at the turn of the 19th century to associate its...
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50,000 on waiting list and cancer test delays after NPfIT go-live
By Tony Collins Croydon hospitals have built up a waiting list of 50,000 patients since a Cerner electronic patient record system go-live last October, according the trust’s latest board papers. And,...
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Medication errors 6 months after “admin” system goes live
By Tony Collins When Croydon Health Services NHS Trust went live with Cerner Millennium in October 2013 a spokesman told eHealth Insider: “The new system will give everyone working at the trust better...
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Why was NHS e-Referral service launched with 9 pages of known problems?
By Tony Collins Were GPs guinea pigs for live testing of the new national NHS e-Referral Service? Between 2004 and 2010 the Department of Health marked as confidential its lists of problems with...
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What do Ben Bradshaw, Caroline Flint and Andy Burnham have in common?
By Tony Collins Ben Bradshaw, Caroline Flint and Andy Burnham have in common in their political past something they probably wouldn’t care to draw attention to as they battle for roles in the Labour...
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NHS “Wachter” digital review is delayed – but does it matter?
By Tony Collins The Wachter review of NHS technology was due to be published in June but has been delayed. Would it matter if it were delayed indefinitely? A “Yes Minister” programme about a new...
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Inside Universal Credit IT – analysis of document the DWP didn’t want published
By Tony Collins Written evidence the Department for Work and Pensions submitted to an FOI tribunal – but did not want published (ever) – reveals that there was an internal “lack of candour and honesty...
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